Australian | Domestic Shipping

We aim to pick your order, monogram it and ship it within 1 Business Day of receiving your order. 

We offer FREE SHIPPING on all orders over $150.

We offer a flat rate of $10 for Standard Shipping or $15 Express Shipping for all other orders shipped within Australia.

For those super important orders we also offer a flat rate DHL Express Courier service for $30.

Delivery time is determined from the date the order is shipped. Most orders are shipped the following business day. However, processing time varies depending on personalisation selection and does not include weekends, holidays or peak periods including the Christmas shopping period. 

Greater Sydney | Same Day Service

Greater Sydney Same Day is available to selected Sydney NSW postcodes. Enter your postcode at checkout to check availability. This option is called Local Delivery in your delivery option list. 

  • This service is available on orders received before 10:00am on a business day. If received after 10:00am, the order will be delivered the following business day.
  • PO Boxes and Parcel Locker addresses will not be accepted for this service.
  • If the driver is not able to deliver due to no one available at the shipping address, the driver may contact you for an alternative shipping address and if possible, redirect your delivery.
    • Or:
      • delivery will be reattempted the next business day.
      • the driver will leave parcel in safe place if available.
  • Not available on weekends, public holidays, Christmas Eve and New Year's Eve.

    Service

    Price

    Estimated Delivery From Dispatch Date

    Free Standard

    $10

    2 to 4 business days

    Express

    $15

    1 to 3 business days

    Greater Sydney Same Day Delivery*

    $30

    Same Day if ordered before 10am

    Next Day if after 10am


    International Shipping

    We offer free international shipping on orders over the thresholds below via Australia Post International Post Express. All items are hand embossed in Australia and are shipped from our studio in Sydney. 

    All applicable customs, import duties and fees are not accounted for in the shipping fee. Payment of these may be necessary to release your order from customs on arrival in your selected shipping country.

    Country

    Price

    Est. From Dispatch Date

    NZ & FIJI | Express

    $50 NZD or free over $150

    4-6 business days

    NZ & FIJI | DHL Express

    $60 NZD

    2-4 business days

    USA & CANADA | Express

    $20 USD or free over $150

    5-7 business days

    USA & CANADA | DHL Express

    $30 USD

    3-5 business days

    UK | Express

    £20 or free over £150

    5-7 business days

    UK | DHL Express

    £28

    3-5 business days

    ASIA | Express

    $50 USD or free over $150

    5-7 business days

    ASIA | DHL Express

    $60 USD

    3-5 business days 

    SINGAPORE | DHL Express $40 SGD
    4-7 business days 
    SINGAPORE | Express
    $30 SGD or free over $200
    4-7 business days 

    EURO | Aus Post Express

    €30 EUR or free over €150

    5-7 business days

    EURO | DHL Express

    40 EUR

    3-5 business days


    Tracking Your Order

    For the most up to date information on the status of your order, you can log into your Account, and go to ‘My Orders’ to view live status updates. When your online purchase is complete you will receive an email containing your order confirmation and delivery details. This email will also include a link which will allow you to track the status of your delivery at anytime.

    PLEASE NOTE tracking information may not be available online for 24 hours after placing your order.

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