Aus Post Standard: Order No Later Than Dec 16th*

Aus Post Express: Order No Later Than Dec 20th*

*Excludes WA & NT

DHL Express: Order Up To Dec 20th

Greater Sydney Same Day Service (Local Delivery): Order Up To Dec 23rd*

*10am Cut Off Time For Same Day Delivery 

*NOTE - All 3rd Party Shipping Time Frames are a guide only. We cannot guarantee delivery via Aus Post or DHL as once the item is sent we cannot control flight, road or rail delays. Our Greater Sydney delivery service is guaranteed as it is our courier. Please order well in advance of these cutoff dates to avoid disappointment. 

Australian | Domestic Shipping

We aim to pick your order, monogram it and ship it within 1 Business Day of receiving your order. 

We offer FREE SHIPPING on orders of $150+ or more for orders shipped within Australia. This free shipping option will automatically appear in the shopping cart on qualifying orders once you’ve entered your post code. Offer valid on orders of $150+ after discounts are applied. 

We offer a $10 Standard Shipping for all other orders shipped within Australia below $150 and a flat rate $15 Express Shipping Option for all Orders.

For those super important orders we also offer a DHL Express Courier service for $35.

Delivery time is determined from the date the order is shipped. Most orders are shipped the following business day. However, processing time varies depending on personalisation selection and does not include weekends, holidays or peak periods including the Christmas shopping period. 

Greater Sydney | Same Day Service

Greater Sydney Same Day is available to selected Sydney NSW postcodes. Enter your postcode at checkout to check availability. This option is called Local Delivery in your delivery option list. 

  • This service is available on orders received before 10:00am on a business day. If received after 10:00am, the order will be delivered the following business day.
  • PO Boxes and Parcel Locker addresses will not be accepted for this service.
  • If the driver is not able to deliver due to no one available at the shipping address, the driver may contact you for an alternative shipping address and if possible, redirect your delivery.
    • Or:
      • delivery will be reattempted the next business day.
      • the driver will leave parcel in safe place if available.
  • Not available on weekends, public holidays, Christmas Eve and New Year's Eve.



    Estimated Delivery From Dispatch Date

    Free Standard (Orders $150+ AUD)


    2 to 5 business days



    2 to 5 business days



    1 to 3 business days

    Greater Sydney Same Day Delivery*


    Same Day if ordered before 10am or Next Day if after 10am


    International Shipping

    We offer Australia Post International Post Express & DHL as our global shipping partners. All items are hand embossed in Australia and are shipped from our studio in Sydney. 

    All applicable customs, import duties and fees are not accounted for in the shipping fee. Payment of these may be necessary to release your order from customs on arrival in your selected shipping country.





    Estimated Delivery From Dispatch Date

    NZ & FIJI | Aus Post Express ORDERS $150+


    4-6 business days

    NZ & FIJI | Aus Post Express

    $25 NZD

    4-6 business days

    NZ & FIJI | DHL Express

    $55 NZD

    2-4 business days

    USA & CANADA | Aus Post Express

    FREE Orders $150+ USD

    7-9 business days

    USA & CANADA | Aus Post Express

    $25 USD

    7-9 business days

    USA & CANADA  | DHL Express

    $40 USD

    3-5 business days

    UK | Aus Post Express Orders £150+


    5-7 business days

    UK | Aus Post Express


    5-7 business days

    UK  | DHL Express


    3-5 business days

    ASIA  | Aus Post Express

    $30 USD

    7-9 business days

    ASIA  | DHL Express

    $45 USD

    3-5 business days 

    EURO  | Aus Post Express


    7-9 business days

    EURO  | DHL Express


    3-5 business days

    Tracking Your Order

    For the most up to date information on the status of your order, you can log into your Account, and go to ‘My Orders’ to view live status updates. When your online purchase is complete you will receive an email containing your order confirmation and delivery details. This email will also include a link which will allow you to track the status of your delivery at anytime.

    PLEASE NOTE tracking information may not be available online for 24 hours after placing your order.

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