Australian | Domestic Shipping

We aim to pick your order, monogram it and ship it within 8 business hours of receiving your order. All shipping options utilise a mix of reliable carriers to ensure your order is delivered in a secure and timely manner. After the order is placed, our system automatically selects the most efficient shipping method based on destination, size, and weight.

We offer FREE EXPRESS SHIPPING on orders of $150 or more for orders shipped within Australia. This free shipping option will automatically appear in the shopping cart on qualifying orders once you’ve entered your post code. Offer valid on orders of $150+ after discounts are applied. 

We offer a $10 flat-rate express shipping option for all other orders shipped within Australia below $150. 

Delivery time is determined from the date the order is shipped. Most orders are shipped the following business day. However, processing time varies depending on personalisation selection and does not include weekends, holidays or peak periods including the Christmas shopping period. 

Greater Sydney | Same Day Service

Greater Sydney Same Day is available to selected Sydney NSW postcodes. Enter your postcode at checkout to check availability. This option is called Local Delivery in your delivery option list. 

  • This service is available on orders received before 10:00am on a business day. If received after 10:00am, the order will be delivered the following business day.
  • PO Boxes and Parcel Locker addresses will not be accepted for this service.
  • If the driver is not able to deliver due to no one available at the shipping address, the driver may contact you for an alternative shipping address and if possible, redirect your delivery.
    • Or:
      • delivery will be reattempted the next business day.
      • the driver will leave parcel in safe place if available.
  • Not available on weekends, public holidays, Christmas Eve and New Year's Eve.

    Service

    Price

    Estimated Delivery From Dispatch Date

    Free Express (Orders $150+ AUD)

    $0

    1 to 3 business days

    Express

    $10

    1 to 3 business days

    Greater Sydney Same Day Delivery*

    $20

    Same Day if ordered before 10am or Next Day if after 10am

     

    International Shipping

    We offer Australia Post International Post Express & DHL as our global shipping partners. All items are hand embossed in Australia and are shipped from our studio in Sydney. 

    All applicable customs, import duties and fees are not accounted for in the shipping fee. Payment of these may be necessary to release your order from customs on arrival in your selected shipping country.

     

    Country

     

    Price

     

    Estimated Delivery From Dispatch Date

    NZ & FIJI | Aus Post Express

    $30 AUD

    4-6 business days

    NZ & FIJI | DHL Express

    $45 AUD

    2-4 business days

    USA & CANADA | Aus Post Express

    FREE Orders $150+ USD

    7-9 business days

    USA & CANADA | Aus Post Express

    $25 USD

    7-9 business days

    USA & CANADA  | DHL Express

    $40 USD

    5-7 business days

    ASIA  | Aus Post Express

    $30 USD

    7-9 business days

    ASIA  | DHL Express

    $45 USD

    4-7 business days 

    EURO  | Aus Post Express

    €25

    7-9 business days

    EURO  | DHL Express

    €35

    4-7 business days

    UK | Aus Post Express

    FREE Orders £150+

    7-9 business days

    UK | Aus Post Express

    £20

    7-9 business days

    UK  | DHL Express

    £30

    4-7 business days


    Tracking Your Order

    For the most up to date information on the status of your order, you can log into your Account, and go to ‘My Orders’ to view live status updates. When your online purchase is complete you will receive an email containing your order confirmation and delivery details. This email will also include a link which will allow you to track the status of your delivery at anytime.

    PLEASE NOTE tracking information may not be available online for 24 hours after placing your order.